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Hold regular, uninterrupted meetings with employees
Enforce (or ignore!) rules fairly and consistently across the board
Treat employees in the same manner you expect them to treat clients/customers & in the same ways you would like to be treated
Give ongoing feedback regarding work performance rather than a hurried, cursory annual review
Reprimand employees in private!
Praise employees for work well done publicly and frequently!
Have all employees sign a confidentiality form acknowledging their understanding of and agreement to hold all client/customer names and other confidential company/firm information in the strictest confidence
Keep in tune with how you treat your staff employees by asking yourself often: "Would I want to work for someone like myself? And, if not, why not?"
 
Email:  nbj@nbjconsulting.com

Mail:  PO Box 757 / Banner Elk, NC  28604

Phone: 828.264.1448

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© Nancy Byerly Jones & Associates, Inc. 2008